JOB DESCRIPTION: Greet all guests at the main entrance of the resort with the Hotel Porter in a warm and professional manner - make guests feel welcome, anticipate their needs, and be ready to assist with all storage items • Recognize and welcome all new and returning guests with “Welcome to Cabot” or “Welcome back to Cabot Mr./Mrs./etc.” • Assist guests with their storage and retrieval of their luggage, golf clubs, and other items • Store and retrieve rental clubs for guests • Assist with cleaning rental clubs after use • Maintain the tagging and storage systems in place for guests’ luggage, golf clubs, etc. • Be aware of daily hotel activities, group, and VIP arrivals • Communicate special guest requests to the Guest Services Manager • Offer assistance to all guests and provide them with requested information and directions, escorting the guest whenever possible • Comply with Cabot health and safety legislation • Complete other duties as assigned by management. REQUIREMENTS: High school diploma • Must possess a valid Class 4 driver’s licence and provide a clear driver’s abstract; ability to drive standard and automatic transmission vehicles • Commitment to delivering a high level of customer service • Excellent grooming standards. Physical Demands: • Spending long hours moving around, walking, sitting, standing, and crouching while performing other duties • Lifting, carrying, pushing, pulling, and otherwise moving luggage and objects up to 50 lbs
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Place of work:
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