Front Desk Agent

Occupation/trade:

Sector:
Sales and service occupations
Occupation:
Hotel front desk clerks
 
Consult the National Occupational Classification for descriptions of these occupations
Number of vacancies of this type:
3

Description

The Front Desk Agent is responsible to assist guest with check-ins and check-outs, to answer the telephones, respond to guest inquiries, provide In Room Dining options, and take In Room Dining orders. MAJOR DUTIES & RESPONSIBILITIES: • Provide prompt and efficient check in and out while adhering to Westin standards • Up-sell rooms and suggest the use of outlets on our property • Solicit qualified new members for the Marriott preferred guest program • Provide various concierge services when concierge is unavailable • Explain services and packages available within the hotel • Follow basic accounting principles: collect, post, verify and be able to explain all charges on a guest’s room account • Process express check outs and delayed charges

Training:

Training / Diplomas:
Professional formation
This training or diploma is
preferable

Linguistic skills:

French Level:
Good
French language is
preferable
English Level:
Fluent
English language is
essential

Professional experience:

Area of professional experience:
Number of years of professional experience requiried:
min. 1
max. 
This professional experience and its duration are
preferable

Contract

Contract type:
Open-end contract

Salary

These salary informations are confidential

Work benefits and bonuses:

Accommodation provided:
yes
Travel expenses to job covered:
no
Moving expenses covered:
no

Place of work:

British Columbia, Whistler

I wish to apply for this job.

Important notice: This job posting has been provided directly by the employer through Destination Canada Mobility Forum’s employer job-posting system. The Government of Canada has taken extra steps to make sure it is accurate and reliable, but can’t guarantee its authenticity.