Front Desk Agent
The Front Desk Agent is responsible to assist guest with check-ins and check-outs, to answer the telephones, respond to guest inquiries, provide In Room Dining options, and take In Room Dining orders. MAJOR DUTIES & RESPONSIBILITIES: • Provide prompt and efficient check in and out while adhering to Westin standards • Up-sell rooms and suggest the use of outlets on our property • Solicit qualified new members for the Marriott preferred guest program • Provide various concierge services when concierge is unavailable • Explain services and packages available within the hotel • Follow basic accounting principles: collect, post, verify and be able to explain all charges on a guest’s room account • Process express check outs and delayed charges
Work benefits and bonuses:
Place of work:
Important notice: This job posting has been provided directly by the employer through Destination Canada Mobility Forum’s employer job-posting system. The Government of Canada has taken extra steps to make sure it is accurate and reliable, but can’t guarantee its authenticity.