Technical Services Manager

Profession/métier :

Secteur :
Gestion
Profession/métier :
Gestionnaires des systèmes informatiques
 
Consulter les descriptions dans la Classification nationale des professions
Nombre de postes offerts :
1

Description

We are looking for an experienced IT professional to manage and support IT infrastructure in remote sites in Northern Canada. This position will include design, management, installation, support, optimization, monitoring, and maintenance of IT communications system and network infrastructure. The successful candidate is an effective leader and delivers results. They are flexible to the requirements of the IT industry and have the ability to find solutions to challenging problems. They will have strong interpersonal skills and will communicate effectively within diverse groups with various cultural backgrounds and skill levels Duties - Design, installation, support and maintenance of customer IT networks including monitoring of equipment, data backups, health and notifications - Technical project management including installation, support, and maintenance of remote communication systems - Collaborate with the technical team to insure work order dispatch, project completion, and that technicians are billing defined targeted hours - Overseeing and optimization of process management system and work order completion - Business development and contract management - Technical writing and documentation including work flows and network diagrams - Monitoring and supporting systems with on call availability as required - Some work will require a physical component including lifting and transporting heavy equipment. Installations are often outdoors throughout the year may require the technician to work at heights or in confined spaces. Physical fitness is a requirement of the position - Good customer interaction skills are a necessity Qualifications - A bachelor’s degree or diploma in an IT field or experience in a relevant technical discipline - More than 5 years implementing and supporting computers, networks, and electronics equipment - Must understand network design and server installation and management in a - Microsoft Windows environment - Experience related to network routing, digital security, enterprise email systems, virtualization, data backup, structured cabling, equipment installation - Working knowledge of wireless data transmission, VSAT installation, Linux

Formation :

Diplôme :
Baccalauréat
Ce diplôme ou cette formation est
exigé(e)

Capacité linguistique :

Niveau de français :
Bilingue
Langue française est
exigée
Niveau d'anglais:
Bilingue
La langue anglaise est
exigée

Expérience professionnelle :

Domaine d'expérience professionnelle :
Nombre d'années d'expérience professionnelle demandé :
durée min 8
durée max 
Cette expérience professionnelle et sa durée sont
exigées

Contrat

Type de contrat :
contrat à durée indéterminée

Rémunération

Rémunération
annuelle
Montant ($CAN):
de 90000 à 90000

Avantages annexes :

Logement fourni :
non
Prise en charge du voyage :
non
Déménagement pris en charge :
non

Lieu de travail :

Territoires du Nord-Ouest, Yellowknife

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