Analyste de support d'application (BizTalk Server / .NET)

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Leverage from a global team to improve production stability and availability through the management of incidents, problems, urgent changes and threats with potential or actual business impact. Identify opportunities for improving the day-to-day operations of DTL team and organization. To complete development activities required to meet business requirements. Development activities should be completed within expected delivery dates and should adhere to all Invesco development standards. The ability to communicate with both business users and IT professionals is a must. Key Responsibilities / Duties:  Ensure coverage and support of all critical service management processes: Incident Management, Problem Management, Change Management, Application Enhancements  Complete all tasks related to technical analysis, building and unit testing, quality assurance, system test and implementation in accordance with the IT development life cycle  Experience with vendor management and working in a multi-sources environment  Demonstrate use of iterative methodologies (preferably Agile)  Analyze requirements, design, build and test system components or amendments  Always conform to documentation, coding and quality standards as defined  Understanding of Agile testing methods, practices and processes  Prepare for and support user acceptance testing  Review, discuss and work within agreed timescales and feedback to project managers any variances arising as tasks are performed  Understand architecture of applications in order to effectively troubleshoot problems and develop more efficient production processes  Understand client business and make recommendations and technology suggestions to solve problems and improve efficiency  Be prepared to carry out business analysis tasks to ensure that the development/change meets user requirements and expectations  Initiate follow-up actions to correct any problems or inefficiencies arising during execution of the Service Management Processes and highlight any issues or ideas of improvement to the Management Team  Perform quality assurance tests on the work of other developers  Prepare all necessary documentation and processes to enable ongoing support of the systems  Communicate with internal and external customers, supervisors and management using clear, user-friendly terminology (emails, phone, meetings)  Provide On Call support for systems based on agreed coverage timeframe Work Experience / Knowledge:  Minimum of 5 years of proven systems development experience using structured methods  Proven experience in Service Management, particularly Incident and Problem Management  Formal training in systems analysis and computer programming  Understanding of relational database design and development life cycle principles  Solid experience of working in project teams  Desire to stay abreast of new development tools and methods Technical Skills:  Extensive knowledge of B2B and EAI integrations design, development, and implementation:  BizTalk Server 2009/2013/2013 R2, BizTalk ESB Toolkit, .NET Platform (XML Web Services, Win Forms, ASP.NET, WPF, WCF, WWF, ADO.NET)  Languages: C#, VB.NET, Scripting: VB Script, Java Script, PowerShell (beneficial), Markup languages and technologies: XML, HTML, XSL, DTD, XSD schemas, SOAP  RDBMS systems: SQL Server 2008/2012 (database design, T-SQL, optimization), knowledge of Oracle is a plus  Internet Information Server experience (hosting/configuring web services, application pools, etc.)  Experience with messaging tools (IBM WebSphere MQ)  Good testing skills. Experience working with testing tools (NUnit, Microsoft Test Manager)  Experience with Team Foundation Server (source control, automated builds, continuous integration)  Knowledge and experience with Agile Scrum methodology  Financial industry experience is a plus  Detailed-oriented, problem-solving skills  Experience developing and supporting mission critical systems at big enterprise Skills / Other Personal Attributes Required:  Enjoy challenging and thought provoking work and have a strong desire to learn and progress (motivated enough to self-learn)  Ability to pick up new technology independently  Must have good organization and planning skills – capable of managing own workload  Open minded, flexible, and willing to listen for other people’s opinions  Interpersonal skills necessary to effectively communicate over the phone and via email with a variety of individuals at all technical levels are required  Excellent verbal and written skills  Be a team player Formal Education: (minimum requirement to perform job duties)  Bachelor degree in Management Information Systems, Computer Information Systems, Computer Science, Business Administration or related field is preferred or commensurate relevant work experience Working Conditions:  Normally works a regular schedule of hours, however hours may vary depending upon the project or assignment  Hours may include evenings and/or weekends, public holidays and may include 24 hour a day on call support by pager and/or cell phone To apply, please visit: or

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Immigrer par l'entremise du nouveau programme de mobilité francophone.

Lieu de travail :

Île-du-Prince-Édouard, Charlottetown

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