Office and Reservations Agent

Profession/métier :

Secteur :
Vente et services
Profession/métier :
Réceptionnistes d'hôtel
Consulter les descriptions dans la Classification nationale des professions
Nombre de postes offerts :


RESPONSIBLITIES: To represent Arowhon on the phone, in writing and in person - charming, friendly, warm, helpful. Communicate accurate information to guests and staff and all departments. ‘Take care’ of guests. Manage cash, credit cards and cheques in your cash drawer, so that you balance each night. Read, know and uphold the Arowhon Office Manual, policies and procedures. DUTIES include: Take and process guest reservations and inquiries. Welcome - check in/out of guests, including walking guests to rooms. Passing on of messages to guests, other departments, etc. Maintain accurate control of cash drawer. Nightly cashing out. Issue and control of Arowhon recreational items. Posting of charges accurately. Communication with all departments eg meal counts, special requests, bell person check in and out, housekeeping for rooms, etc. Daily paperwork – arrivals, registration, cards, checkouts, dining room and housekeeping reports, special diets, kids meals, picnic lunch forms, etc.. Administrative, clerical and data inputting as required and assigned.

Formation :

Diplôme :
Formation professionnelle
Ce diplôme ou cette formation est

Capacité linguistique :

Niveau de français :
Langue française est
Niveau d'anglais:
La langue anglaise est

Expérience professionnelle :

Domaine d'expérience professionnelle :
Nombre d'années d'expérience professionnelle demandé :
durée min 2
durée max 
Cette expérience professionnelle et sa durée sont


Type de contrat :
contrat à durée déterminée
Durée du contrat (en mois) :
May to Octob


Montant ($CAN):
de 17 à 20

Avantages annexes :

Logement fourni :
Prise en charge du voyage :
Déménagement pris en charge :

Informations complémentaires (catégorie du visa, déplacements, horaires particuliers, etc) :

Qualifications: - front line personality – warm, welcoming, responsible and organized! - learns quickly, efficiently, handle multiple tasks - practical and technical office administration background – computers, Microsoft Office Word and Excel, web and email, computer backups, etc and equipment (postage, credit card and fax machines, etc.) - experience in a good hotel and restaurant, familiar with front desk and hotel reservations terminology - legal permission to work in Canada - superior English written and oral skills - French or German speaking an asset - A love of the outdoors is essential.

Lieu de travail :

Ontario, Algonquin Provincial Park

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